Terms of service

Last updated: November 11, 2026

This website is operated under the store name Dolce Vita Paterson and is hosted by Shopify. These terms apply to your use of our online store and purchases made through it. Please read them together with our Privacy Policy, Shipping Policy and Return and Refund Policy.

Using our store

You must be legally able to enter into a purchase contract in your jurisdiction, or use the store with the permission of a parent or legal guardian. Use this website lawfully. Do not introduce malicious software, interfere with its operation, attempt unauthorized access, submit false information or infringe another person's rights.

Products and information

Review the product description, available sizes, measurements, materials and care information before ordering. Sizing may vary by style. Product colors can appear differently across screens. We aim to keep listings accurate; if a material error affects your order, we will contact you to explain it and offer an appropriate correction or cancellation and refund. We do not use these terms to exclude rights relating to inaccurate descriptions or defective goods.

Prices, taxes and payment

Prices are in US dollars. Applicable sales taxes and any shipping charges are shown at checkout before you pay. Prices and availability may change for future orders. Payment methods available for your order are displayed at checkout. Do not send card numbers or other sensitive payment information through our contact form.

Orders and availability

Submit complete and accurate contact, billing and delivery details. An order-received notification confirms receipt of your request. We review availability and order details before fulfillment and provide a shipping notification with tracking after dispatch. We may decline or cancel an order for unavailable stock, a material listing error, suspected fraud or another lawful reason. If payment has already been taken for an order we cancel, we will refund it to the original payment method. Contact us promptly for requested changes or cancellation; changes may no longer be possible once an order has shipped.

Delivery

We offer free Standard shipping to the contiguous 48 United States and Washington, DC. Allow 1–3 business days for processing and an estimated 3–7 business days in transit. Processing is Monday–Friday with a 2 PM Eastern cutoff, excluding warehouse holidays. Read the Shipping Policy for coverage, exclusions, tracking and delay procedures. If shipment is delayed beyond our stated processing time, we will contact you about revised timing and provide the option to agree to the delay or cancel for a refund.

Returns, refunds and exchanges

Eligible ordinary returns must be requested and handed to the carrier within 30 calendar days beginning the day after delivery. Items must be new, unworn, unwashed and have their original tags. Customers pay ordinary return postage; we charge no restocking fee. We inspect returns and initiate approved refunds within 5 business days after receipt. We do not provide direct exchanges; return the original item and place a new order. Merchant-error and defective-item cases are handled at our expense as appropriate and are not limited by ordinary return conditions. Read our complete Return and Refund Policy.

Website content and third-party services

Website text, branding and other materials are protected by applicable intellectual-property rights. You may use them for personal shopping purposes; other reproduction or commercial use requires permission from the relevant rights holder. Links to third-party websites are provided for convenience. Their content and policies are controlled by their operators. Shopify and payment or delivery providers may supply services under their own applicable terms.

Privacy and communications

Our Privacy Policy describes how information is handled when you use the store. We use order contact details to provide order updates and customer support. Any marketing choices are handled separately from necessary order communications.

Service interruptions and responsibility

We work to keep this website available and accurate but occasional interruptions or errors may occur. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded, or limits your mandatory consumer rights. We remain responsible for providing the goods and remedies required by applicable law.

Changes and questions

We may update these terms for future use and purchases. The version displayed when you place your order applies to that purchase, subject to applicable law. Contact us with any question before purchasing.

Dolce Vita Paterson
301 Main St Unit 210
Paterson, NJ 07505, United States

Email: info@dolcevitapatersonnj.com
Phone: +1 973-281-8968
Online inquiries: Contact our boutique

Store and customer service hours

Monday–Wednesday: 9:00 AM–7:00 PM
Thursday–Saturday: 9:00 AM–8:00 PM
Sunday: 9:30 AM–5:00 PM
All times Eastern Time.